Online Printer Repair Training Course Descriptions
Below is a list of the webinar courses currently being offered for by PARTS NOW!. To obtain a login for the PARTS NOW! Online Training website, please contact your PARTS NOW! account representative at (800) 886-6688.



Courses Available and Price List

Price: $400 (Length 7:00)

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Course Information
The CLJ 4700 and CP 4005 are the direct replacements for the CLJ 4600 and 4650 series. These common business class machines use an inline vertical direct transfer method in the image formation process. This class will compare the CLJ 4700 and CP4005 to its predecessors pointing out the many differences and improvements of the CLJ 4700 and CP 4005. Students taking this online course should have a color LJ4700 or CP4005 printer for the many hands on labs included in this course. The class is based off our instructor led course, and broken down into multiple segments so the student can easily go back and review each section as needed. The class includes medium and high resolution video to accommodate students with different bandwidths, for the hands on portions of the class. Students passing the exam will receive a Parts Now! certificate of achievement.

Prerequisites:
1. Color Theory and Process online course at no extra charge
2. A monochrome printer course


Color Theory and Process and a passing of a monochrome printer course are prerequisites for this course.

Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.

Complimentary with the purchase of any online course

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Course Information
This is a basic level course for service technicians who need to know the basics of NIC or network cards. This 33 minute course will focus on network basics and terminology, which is useful when the technician needs to talk to the IT department. Also included are sections on common network types and topologies, internal vs. external NIC cards, and their use on other OEM printers. We will wrap up with the most important information—how to install and trouble-shoot NIC card problems.
This course primarily focuses on the HP JetDirect cards and their use on Ethernet type networks.

There is no prerequisite for this course.

Each purchase allows one student access to a course for a two week period. To order this course, please contact your account representative at (800) 886-6688.


Price: $200 (Length 1:20)

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Course Information
If you don’t know how it works, how will you be able to fix it?
This course answers this important question by teaching the basics of how the image is created and placed on the paper for fusing. Covered are the six steps of image formation, which help technicians better trouble-shoot and repair the printer, even when there is no error code. The knowledge contained in this course makes for a quicker diagnosis and more accurate solution.

There is no prerequisite for this course.

Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for more information and group rates.


Price: $200 (Length 3:40)

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Course Information
Color Theory and Process is the prerequisite class for all color courses. Students taking this class will learn additive and subtractive color theories and how it affects printing. WYSIWYG issues and solutions, the process of making color prints starting at the pixel level through the development and fusing process. Different types of color toners and the mechanical processes used to create color images in laser printers. Lastly, is the study of common calibration methods and terms.

There is no prerequisite for this course.

Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.


Price: $200 (Length 1:35)

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Course Information
This is an entry-level course for service technicians who need to know the basics of MFP or Multi-Function Printers. This course provides information concerning basic MFP image formation and the concept of faxing for both analog and LANfax. Also covered is digital sending concepts including fax over IP and sending email. Important information on what is generally found in MFP menus and printer kits is also covered. General trouble-shooting scenarios are also addressed.

There is no prerequisite for this course.

Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.


Price: $400 (Length 6:30)

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Course Information
This course, taken from our hands class, takes the technician through specifications and paper path theory for this vertical inline color printer. Important aspects of printer drivers and menus including the diagnostic and service menu are also covered along with printer kits, and teardown. Trouble-shooting will be addressed through multiple modules of this course along with common break-fix information.

Prerequisites:
1. Color Theory and Process online course included in price of class
2. A monochrome printer course


Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.


Price: $400 (Length 2:20)

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Course Information
The HP LaserJet 2100, 2200 and 2300 utilize a similar engine and thus can easily be taught in one class. Key areas addressed in the class include paper path, error messages, drivers and menus. A primary focus is the technology advances between these machines, as well as a hands on teardown and break-fix information. The course will give students a firm grasp on servicing these machines, allowing them to troubleshoot and repair 95% of the problems they will encounter. Students are allowed free access to our tech support for the other 5%.

Prerequisites:
1. Image Formation for HP Printers online course included in price of class


Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.

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Price: $400 (Length 6:32)

Course Information
This class will cover the LJ P4014/4015/4515 printers. These printers are quite similar to the LJ 4250/4350 series however modified enough to classify them as an entirely new print engine series. These printers are 45, 52 and 62 pages per minute respectively and have a processor speed of 540Mhz. The class is based off our instructor led course, and broken down into multiple segments so the student can easily go back and review each section as needed. The class includes medium and high resolution video to accommodate students with different bandwidths, for the hands on portions of the class. A working model printer within the series is required for the Hands-On labs and Disassembly section of the course. Students passing the exam will receive a Parts Now! certificate of achievement

1. Image Formation for HP Printers online course included in price of class

Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.

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Price: $400 (Length 4:10)


Course Information
The 25 ppm 4100 is coupled into the 4050/4000 course due to the visual similarities between the two, even though the differences between the two are many. A great amount of common failure information has been accumulated on the 4000 series of printers. This course will focus on the parts similarities, differences and features between the 4100 and its predecessors, the 4050 and 4000.

Prerequisites:
1. Image Formation for HP Printers online course included in price of class


Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.


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Price: $400 (Length 5:08)

Course Information
The HP LaserJet 4200 and LaserJet 4300 printers are similar enough to the HP LaserJet 4250 and LaserJet 4350 that they can easily be taught in one class. Key areas addressed in this class covers paper path issues, accessories and components interchange between the four models. A primary focus will be the new technology differences between these printers, as well as a hands on teardown and break fix information.

Prerequisites:
1. Image Formation for HP Printers online course included in price of class


Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.

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Price: $400 (Length 5:53)


Course Information
The 8150 class covers the 72X engine (8150 and 8100) and the WX engine (8000 and 5Si). The 5Si and 8000 have been out for a number of years and a vast amount of knowledge regarding common failures have been accumulated. Many technicians assume incorrectly that the 8100 and 8150 printers are just like the older 8000 and 5Si. This class will clear up these differences and help any service engineer troubleshoot these printers more quickly and accurately.


Prerequisites:
1. Image Formation for HP Printers online course included in price of class


Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.


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Price: $400 (Length 4:10)

Course Information
This course takes the technician through specifications, paper path theory and multi-function operations for the LJ 4345mfp printer. Important aspects of printer drivers and menus including the diagnostic and service menu are covered along with printer and ADF kits and teardown. Trouble-shooting will be addressed through multiple modules of this course along with common break-fix information.


Prerequisites:
1. Image Formation for HP Printers online course included in price of class
2. MFP Fundamentals online course included in price of class


Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.


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Price: $400 (Length 6:50)

Course Information
Lexmark T Series and Toshiba 500P Course Information The Lexmark T52X (4520), T62X (4069), T63X (4060) T64X (4061) and Toshiba 500P are the focus of this increasingly popular course. Discussions will include Lexmark terminology as well as the similarities and sometimes vast differences of this broad line of printers. Lexmark laser theory with troubleshooting and break fix information will also be discussed with hands-on teardown.

Prerequisites:
1. Image Formation for HP Printers online course included in price of class


Each subscription fee allows one student access to a course for a two week period. This includes course handouts, test and certificate. Contact your account representative at (800) 886-6688 for group rates.

*The Image Formation course is a prerequisite for all monochrome printer training courses.
** Color Theory & Process is a prerequisite for all Color printer training courses.
*** Image Formation and MFP Fundamentals are prerequisites for this course.

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